Privacy Policy

Last Updated: 29 December 2025

This Privacy Policy describes how Bellmore Locksmith ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, utilize our services, or otherwise interact with us. Bellmore Locksmith is committed to protecting your privacy and ensuring you have a positive experience while using our services.

1. Information We Collect

Bellmore Locksmith collects various types of information to provide and improve our locksmith services to you.

a. Information You Provide Directly to Us

We collect personal information that you voluntarily provide to us when you: * Contact us via phone, email, or our website's contact forms. * Request a locksmith service or schedule an appointment. * Communicate with our technicians or customer service representatives.

This information may include: * Contact Information: Your name, email address, phone number, and physical address (e.g., the location where you require locksmith services). * Service Details: Information about the specific locksmith service you require (e.g., type of lock, issue description, access details). * Payment Information: If you make a payment directly to Bellmore Locksmith, we may collect billing details necessary to process the transaction. This information is typically handled by secure third-party payment processors. * Communication Records: We may keep records of your communications with Bellmore Locksmith, including email correspondence and, in some cases, call recordings for quality assurance and training purposes (you will be notified if calls are recorded).

b. Information Collected Automatically

When you visit our website, Bellmore Locksmith may automatically collect certain information about your device and browsing activity using cookies and similar tracking technologies. This information helps us understand how our website is used and allows us to improve your online experience.

This information may include: * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. * Location Information: We may infer your general geographic location from your IP address.

2. How We Use Your Information

Bellmore Locksmith uses the information we collect for the following purposes:

* To Provide Locksmith Services: To schedule appointments, dispatch technicians to your location, perform requested services, and provide estimates or invoices. * To Communicate With You: To respond to your inquiries, confirm appointments, send service updates, and provide customer support. * To Process Payments: To facilitate transactions for services rendered, often through secure third-party payment processors. * To Improve Our Services: To understand service demand, analyze customer feedback, and enhance the quality and efficiency of Bellmore Locksmith's offerings. * For Internal Operations: For record-keeping, administrative purposes, and to manage our business effectively. * For Marketing and Promotions: With your consent, we may use your contact information to send you updates, promotional offers, or information about Bellmore Locksmith's services that may be of interest to you. You can opt-out of these communications at any time. * To Comply with Legal Obligations: To meet legal and regulatory requirements, resolve disputes, and enforce our agreements.

3. How We Share Your Information

Bellmore Locksmith does not sell your personal information to third parties. We may share your information in the following circumstances:

* Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services. This includes technicians, dispatch services, payment processors, website hosting, analytics providers (like Google Analytics), and customer relationship management (CRM) systems. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them. * Legal Compliance and Protection: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Bellmore Locksmith, our customers, or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of Bellmore Locksmith's assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

Bellmore Locksmith implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include secure servers, encryption, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Bellmore Locksmith cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience. A cookie is a small text file placed on your device by a web server.

* How We Use Cookies: Bellmore Locksmith uses cookies for various purposes, including: * Essential Website Functionality: To ensure our website operates correctly. * Analytics: To understand how visitors use our website, which pages are most popular, and how they navigate. This helps Bellmore Locksmith improve website design and content. We use Google Analytics for this purpose. * Preferences: To remember your preferences and settings (e.g., language choices). * Your Choices: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

6. Third-Party Websites and Services

Our website may contain links to third-party websites or services (e.g., Google Maps for directions, social media platforms). This Privacy Policy does not apply to the practices of these third parties. Bellmore Locksmith is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Privacy Rights (US State Privacy Laws)

Depending on your state of residence, you may have specific rights regarding your personal information under applicable US privacy laws, such as the California Consumer Privacy Act (CCPA) amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), and the Connecticut Data Privacy Act (CTDPA). Bellmore Locksmith respects these rights and is committed to assisting you in exercising them.

Your rights may include:

* Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information Bellmore Locksmith has collected about you, the categories of sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom it was shared. * Right to Correct/Rectify: You have the right to request that Bellmore Locksmith correct inaccurate personal information we hold about you. * Right to Delete: You have the right to request the deletion of personal information Bellmore Locksmith has collected from you, subject to certain exceptions (e.g., to complete a transaction, comply with legal obligations). * Right to Opt-Out of the Sale or Sharing of Personal Information: Bellmore Locksmith does not sell your personal information. If we were to engage in "sharing" your information for targeted advertising purposes (as defined by certain state laws), you would have the right to opt-out. * Right to Non-Discrimination: Bellmore Locksmith will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will verify your request by matching the information provided with the information we have on file. We may require additional information from you to complete this verification process.

8. Data Retention

Bellmore Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Bellmore Locksmith's services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

Bellmore Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how Bellmore Locksmith is protecting your information.